Ski Only Package (how to tech)
Using the Excel Inventory Templates
Authorize.net Form Requirements
How to locate your WorldPay Transaction Keys
How to upload your Waiver
How to Create a QR Code to help customer land on your Kiosk Checkout Page
How to get your Stripe API Keys
Importing Inventory
CIM Enabled
using-excel-import-templates-correctly
Here is how to select a date for all customer arriving on that date.
When you adjust the reservations dates or an individuals dates, the system will automatically re-calculate
Verify Inventory Report
How to link your Rezosystem app with Lightspeed
How to add your Stripe Keys into the Gateway settings
Here is a quick video on the 1st items to update in "General Settings"
Equipment gets sold or lost all the time. In our platform, we give you a "Sold" button to retire inventory. When you click the "Sold" button and the item will be removed for view in inventory, but we retain a record in our system, so any reservations associated with that equipment are maintained. You cannot use that same exact bar code again. Here is a video: click HERE.
Please follow these steps when setting up Authorize.net
How to manage the Credit Card Swipe Device.
How to obtain your Square Payment Gateway Keys
After you have updated your name server with the DNS updates for Mailgun, login to MailGun and verify the DNS is indeed updated.
How to clear your cache
How to manage your Autofill Settings
Here is a quick start document for ski rental startup
How to update your password.
How to export your customer data our of the Ski Rental Platform.
You can control the height and width of the TAGS you print with customer information.
You have just been notified your version was upgraded, what should I expect.
How to control the data on your TAGS
For unsettled credit card transactions, we created a "delayed refund" tool that allows you to provide a partial by scheduling it for the next day.
Our system allows you to manage credit card charges in the kiosk easily.
How to manage your SMS templates.
We have a tool to help prevent customers from selecting ta Jr. Package if they are too old, tall, weight and shoe size.
If customer use the advance seasonal reservations form need to be "pushed" into "Todays Reservations" so you can manage the customer and assign equipment.
Our system makes it easy to take reservations in Daily and Seasonal from the kiosk.
Here is how to clear the cache on a MAC
Clear the cache on an IPHONE or IPAD
It is better to cancel a reservation then to delete it.
Our system allows you to create printable "Tags" to adhere to equipment.
Our system allows you to manage your email sending profile
How to look for future reservations in Daily Reservations
Tech station overview
Here is how to find you URL's for customer checkouts.
If you want to use a "Thin" client as a customer facing Kiosk, try https://porteus-kiosk.org/
It is essential that all owners setup a "Staff" login for all employees to use instead of giving all team members an "Admin" login. Admin have access to everything: charging customers credit cards, prices, gateway mode, financial reports, etc. A staff login protects you from employees making mistakes within the system. Here is how to add a staff login: click HERE.
You need to have 2 things: a sending domain and an API key. This video will tell you how to set those up in MailGun and how to add them inside Rezosystems: see the video HERE.
Here is how to check your MailGun DNS settings status.
When ski and snowboard season is wrapping up here's how to make it go as smooth as possible.
Our system will allow you to take a "Pre-Pay" seasonal lease at the time the customer returns their equipment at the end of the season. It is an easy way to get your customer onboard early for next season lease. Here is how Pre-Pay works and the correct settings for it.
You can record your bind test data inside of Rezosystems.
How to set your season dates to start the new season
Testing your Payment Gateway
We have a tool to help you prevent staff from making accidental deletions of data.
Using "Identifiers" instead of Bar Codes
Changing the Pickup Date in the Tech Station
Setting your Seasonal Return Date
SMS Text Reminders for Seasonal Lease Pickup
SMS Reminder for Seasonal Reservations
Adding an Admin
Adding a 2nd MailGun domain in your MailGun Admin Panel
How to manage adding these required items to your Rezosystems Platform.
If you are getting errors about your emails not sending, this is how to check your MailGun account.
Ski & Snowboard Rental Delivery
How to create a new MailGun API Key
We have upgraded our Coupon System.
Our system allows you to manage a SKI ONLY or BOOT only package.
How to manage email deliver problems with MailGun
How to downgrade your MailGun account to a "Flex" plan
Rezosystems manages Snowshoe rentals easily in their Ski & Snowboard Platform.
What are the URLs Customer use to make Reservations
What type of Authorize.net account do you need.
Ski Rental Backup to Google Drive
Switching out Skis or Snowboard Equipment.
How to Block dates for Ski & Snowboard Reservations or Block when the shop is closed
Translation to different languages.
Managing Ski or Boot only Reservations
MailGun Complete Process
Our system will help you better manage inventory using this tool.
Return Comprehensive Overview
Linking a Reservation to a piece of Inventory
Dynamic Pricing for Holiday Settings
Adding a hyper link in an email template
Mailerlite Integration
How to use Pre-pay for your season lease customers
Using our Surveys with Google Review
Routing SMS Replies
How to add LINKS to other information in you Email Templates.
Connecting LightSpeed and Rezosystem
Connecting your LightSpeed Categories with Rezosystems
Connecting your Products in the LightSpeed and Rezosystems
Connecting Add-ons in LightSpeed with Rezosystems
Season Lease Returns by Email
You should check you MailGun account every month
How to get your Google Review Link
Using Welcome Text to give customer instruction
CMS Pages - Must Set these 3 pages!
Return Customer in Ski & Snowboard Rental
Managing School Groups
Seasonal Leases with a delayed Ski Pickup
Missing Waiver Report
Manage Deletions Tool
Here is a downloadable sheet that you can print out for customers using the QR code process for both ski and bike rentals.
Using the Tech Station and Signing a Waiver
How to test your Stripe connection
Linking an inventoiry item with a reservations
Create a Landing Page after the Reservation
Managing Lightspeed Settings
Managing automated late charges in the Return Tab
Archiving reservations with no inventory in the Return Tab